Thursday, August 22, 2019

Narrator in Mark Twains Huckleberry Finn Essay Example for Free

Narrator in Mark Twains Huckleberry Finn Essay Mark Twain chose Huck Finn to be the narrator to make the story more realistic and so that Mark Twain could get the reader to examine their own attitudes and beliefs by comparing themselves to Huck, a simple uneducated character. Twain was limited in expressing his thoughts by the fact that Huck Finn is a living, breathing person who is telling the story. Since the book is written in first person, Twain had to put himself in the place of a thirteen-year-old son of the town drunkard. He had to see life as Huck did and had to create a character that could see life as Mark Twain saw it. Huck is more than Twains mouthpiece because he is a living character and is capable of shaping the story. The language that Huck uses shows what he sees and how he will pass it on to us. Something else that is apparent is that the humor of the book often depends on Hucks language. In chapter fourteen, Huck is telling Jim about royalty in general which is an example of humor through language and incomplete education although sometimes he is not that far from the truth. They [royalty] dont do nothing! Why, how you talk! They just set around. No; is dat so? Of course it is. They just set aroundexcept, maybe, when theres a war; then they go to war. But other times they just lazy around; or go hawkingjust hawkingwhen things is dull, they fuss with the parlyment; and if everybody dont go just so he whacks their heads off. But mostly they hang round the harem. However, by using Hucks language Twain creates character and establishes realism. Huck is capable of making Twain write something merely because it is not the kind of thing Huck would say or do, and he can force Twain to leave something out because Huck would not do or say that kind of thing. Huck is essentially good-hearted, but he is looked down upon by the rest of the village. He dislikes civilized ways because they are too restrictive and  hard. He is generally ignorant of reading and writing, but he has a sharply developed sensibility. He is imaginative and clever, and has a good eye for detail, though he does not always understand everything he sees, or its significance. This enables Twain to make great use of irony. Huck is basically a realist. He knows only what he sees and experiences. He does not have a great deal of faith in things he reads or hears. He must experiment to find out what is true and what is not. With this kind of personality, Huck is able to believe Jims superstition at some times and to distrust others. He also see Huck as he is, the opposite of Tom Sawyer. He is as stated before, a realist, and generally a regular person except when he goes off on Toms adventures or when he follows Toms lead. He is not sivilizable. The end of the book makes this clear. He is where he was in the beginning: he left the Widows house, and he will leave Aunt Sallys. Something in society and civilization appalls Huck. Huck learns from Jim, who is in some ways his substitute father. He does not believe in Jims superstition until the superstition proves itself true. He mocks the snakeskin until the snakeskin does its work. Huck rises to Jims level by accepting Jims superstitions. Huck enters Jims primitive world which, though crude, is more honest and real than Miss Watsons world. He cannot go beyond this world. He wont pray because he has not had any benefits from prayer. Huck is involved in adventures and is continually bothered by his conscience. All during the trip down river, he tries to answer the question whether hes doing  right by the Widows sister and by Jim, or not. The obsession with justice  has him confused. Whatever he chooses to do, hes wrong. Hes wronging Jim if he returns him to slavery; hes wronging Miss Watson if he helps Jim escape. Huck has no way of knowing what is right. He must follow his feelings and the only thing he can do is to learn by experience. And he does. Using Huck Finn as the narrator of the book allowed Mark Twain to add more life, excitement, and realism in his writings. We can only think how good Mark Twain was at languages by how he writes. Twain created Huck, but soon Huck had his own personality and life and Mark Twain had to write with this character.

Wednesday, August 21, 2019

Information System IT And Organizational Culture Information Technology Essay

Information System IT And Organizational Culture Information Technology Essay What make information system so essential and vital today for every organization? Why heavy investment in information systems and information technologies are still continuing and increasing day by day? The trend today is all set to form an effective and efficient mechanism for improving business processes and achieving overall organizational strategies. In this report we aim to evaluate and analysis the relationship of information system and information technologies with organization and effect of organizational culture in information system development. Information system is the mean by which the people of organization utilize technologies, obtained, process, store, and spread information internally and externally. We can also explain information system in broader way. Combination of hardware, software infrastructure and trained personnel organized to facilitate planning, controlling coordination and decisions making. E:mis10eimagesimg01_05.jpg Nature of information system Before defining organizational information system, the term system, information and management or organization must briefly be explained. A system is a combination or arrangement of parts to form an integrated whole. A system is a plan or method of doing something, on other hand information is what is using in the act of informing or the state of being informed. Management can be defines as planning, organizing, directing and controlling the bossiness operation. Now if we merge all these concepts it becomes management information system. Management information system is that system which allows manager to make decision for the successful operation of the business. Management information systems consist of computer resource, people, and procedure use in modern business organization. Division of information system An information system consists of four parts: procedure, hardware, software, and data. There are different types of systems within an organization, for example: transaction processing system, decision support system, office system, knowledge management system, and office management system. All these systems design to perform tasks for which human brain are not well suited, such as: handling large amount of information, performing complex calculation and controlling many simultaneous processes. Every organization always consider and trying to achieve main objectives set by top management or at the time of organization formulation. That is why, now in a new modern world every organization invests heavily to adopt a new information system to achieve these goals. Strategic role of IS: Information systems always support business operations and processes. Its help organization or business to conduct all function and activities properly. Information system support decision making for managers. Now a day the role and impact of information system direct boots the efficiency and performance of the business. With new advancement of technology a new concept develops in organization which can be define as strategic information system. Dr. Charles Wiseman first introduced the concept of Strategic information system or SIS into the field of information system in 1982-83. Almost any data processing system may be called Strategic if it aligns with computer strategies of business and with organization strategies When any organization implements the strategies through computer, can be define as strategic information system. They are the systems which apply on business strategies in such a way that computer system has an impact on the organization affiance and performance. Organizational information system develops to support to business activities. Organizational information system now become an integral and vital part of business, and directly influences on market share and all others aspects of profitability. At strategic level, through information system organizational planner can analysis and plan new direction for business. Need of Parallel Strategy: In this scenario every organization must focus and analysis one main strategy which is call parallel strategy. Parallel strategy can be define as a save and conservative conversion approach where both the old system and its potential replacement are run to gather for a time until everyone assured that the new system working correctly. This approach can be useful for those organizations that planned to convert its manual system into digital information system. Strategic objective of IS There are six main strategic objective of INFORMATION SYSTMEN are: Functional excellences through monitoring efficiency, productivity, and change in management behaviour through modern technology. Create opportunities and for product and services through new technology. Improved and speedy communication internally and externally within an organization. Quick and improve decision-making. Achievement of Competitive advantages. Survival of organization with help of information system and technology. Operational or functional role of IS: In every organization there is main four-system need to be monitor and control for smoothly run of the business at operational level. The performance of all department depend on system and its show overall performance of any organization. At operational level there are four main systems working together along with other resources of organization like people etc. For example at operational level systems are: Financial information system. Manufacturing information system. Human resource information system. Marketing information system. The financial management information system provides financial information to all financial managers within an organization including the chief financial officer. Financial system keeps of organizations financial assets and funds flow. Manufacturing information system provides all manufacturing information of production department. This information system deal with planning, developing and production of product and service On other hand human resource system are concerns with activities related to worker, managers, and other individual employed by organization. This system maintain employee records; track employee skills, job performance, and training ,and support for employee compensation and career development Next vital system is sale information systems which support managerial activities in the area of product development, distribution, pricing decision, promotional effectiveness and sale forecasting. Management analyzes historical and current financial activity, projects future financial needs, and monitors and controls. E:mis10eimagesimg09_01.jpg Development of information system: A new information system is develop as a solution to some type of problem or set of problem the organization face at different level on various occasions. There are two main reasons for new development of information system. Theses reason might be: Top management or manager realize that the organization is not performing as well as expected. Top management realize that the organization should take advantage of new technology and opportunities to perform more efficiently. An information system support daily, short term, and long term activities of users. It includes store clerk, sale representatives, accountant, manager executive etc. When information requirement change, the information system must meet the new requirement. Understanding information system is vital to all professionals. In todays organization manager and employee at all level work together and use information system. Both are connected directly and indirectly. Socio-technical entity: one important thing need to know about information system development is that an information system is a social and technological entity, and arrangement of both social and technical elements. The development of organizational information system not only involves, hardware, software, programmer, and communication, but also includes change in jobs, knowledge, skill management policies, and processes within organization. Development of organizational information system change organization as whole and change the decision making process as well. Before development of information system, the builder of system must understand how a system will affect the organization as whole, focusing particularly on organizational conflict and change. A new system can be technically successful but failure in social and political process of building new system can fail the whole system. The development of any information system always enhances the real picture in information service in the organization and help information management having a more participatory role in the operation of the organization. In every organization there are three general types of information systems develops and use to keep the business running smoothly. They are financial system, operational system and strategic system. All theses system further subdivided into different system and this division depend on the needs of organization. Technical and Human participation in System Development: Effective system development requires team effort. For every system development project, the organization build a team work on that system or project from beginning to end. That team consist on stakeholder, users, manager and various support personnel. Without the involvement of human no system can be successful at technically level. System development should involve representative from each department. This include nontechnical and IT professionals. The role and responsibilities of member of the system development team vary organization to organization. Following factor are very vital for system development: Stakeholder: all individuals who directly or indirectly affect on organization and they get benefit from system development project. Manager who has highly visible role as system sponsor are key stakeholders because they work hard for system success and ultimately receive some credit or blame. System member or human are very important for new system because they responsible for using system and make it successful. System analyst: A system analyst is a professional who specializes in analysing and designing organizational system and is responsible for designing and an information system for organization. Depending on the size of organization, the task perform by system analyst may vary, so without system analyst the development of information system not possible. They are the key professional who utilizes technology to develop a successful system for organization. They also deal and control all technical issue relate to information technology. In every organization networking of departments are only possible with combination of system analysts and new technology. Technical specialists: the technical specialists are responsible for installing and maintain local networks. The database specialists assist systems analysts and programmers in Developing or modifying applications that use the companys database; the database administrators administer and control an organizations data and information resources; the data warehousing specialists develop and design enterprise-wide applications, for data mining; the data communications specialists evaluate, install, and monitor data communications equipment and software and is responsible for connections to the Internet and other wide area networks. Software programmer: A software programmer is a professional who use computer language such as C++, Java, Perl, PHP, and visual basic. Computer programmer are responsible for making computer programme to satisfy user requirement, they take the plan from system analyst and build necessary software. Its clearly show that for success of any system depend on combination of human and technical resource. As human they participate in system development process, define their goal, and achieve the objective of development of information system. Human can play role as nervous within the organization. Human involvement is vital for any project. For example in case of any problem only machine or computer cannot do anything. Organizational Culture and Information System Organizational culture is personality of any organization. Culture is comprised of the assumption, values, norms, and tangible sign of organization member and their behaviour. Culture is one of those terms that difficult to express distinctly but everyone know it when they sense it. For example a culture of large organization is totally different form the culture of hospital or culture on university. The concept of culture is very important when organization attempting to develop a new information system. During last decade, the impact of national and organizational culture on development and use of information technology increases rapidly. Meanwhile many information technology scholars argue that organization need to understand culture difference if they want to deploy new information system. For this purpose it is vital to know the relationship between technology and culture. The world becomes global market with interaction and communication between people of different cultures. In fact global activities are facilitated by current advanced technology and communication. With rapid increase in technology we are now seeing that same technology being used by different people of different culture. Impact of organizational culture on development of IS process An increasing number of information system applications are implemented across national and cultural boundaries. During this development or transfer process many of these applications encounter problems which can be attribute to the difference between cultures of organization. Culture consists of several elements of which some are implicit and others are Explicit. Most often these elements are explain by terms such as behaviour, values, norms, and basic assumptions. Several studies have suggested that values are important category of culture. Values and practice are acquire early in life through childhood socialization and education then stable in nature but they can change over time and theses change reflects on culture. Hofstedes national model Like all human activities, culture influences on development of information system in different ways. Because of numerous aspects of culture has received particular attention. Hofstedes main research on national culture is principally describe in cultures consequences. The work of Hofstede stands out for the connection of design activities to national culture and organizational forms. His primary data were extracted from a pre-existing bank of employee attitude surveys undertaken around 1967 and 1973 within IBM subsidiaries in 66 countries is the basis for a significant theoretical explanation of the influence of culture on information system design. Geerd Hofstede developed four dimensions of culture such as uncertainty voidance, masculinity, power distance, and individuality influence in information system design. In addition, he compared the designs of geographic information systems in German and US countries. Because of the wealth of data and deep theoretical interpretation, his work has received much attention in the field than other fields Hofstede tried to examine the role of national culture in information system design. He constructed his model on review of sociological theories and work including Kluckho HN (1952, 1961), Parson (1951), Parson and Shils and Weber. In addition, Hofstedes model has been widely used in management research. Hofstedes four dimensions of national culture including: à ¢Ã¢â€š ¬Ã‚ ¢ Uncertainty avoidance: the extent to which future possibilities are defend against or accepted Power distance: the degree if inequality of power between a person at a higher level and a person at a lower level. Individualism: the relative importance of individual goals. Compared with group or collective goals. Masculinity: the extent to which the goal of men dominate those of women. Uncertainty avoidance is the focus on information systems in decision support systems. It is considered with power distance because of interaction effects. On the other hand, individualism and masculinity have little importance and relevance to German and US countries. According to Hofstede, in Germany and the USA, both characterized by low power distance, there are two possible ways to keep organizations to gather and reduce uncertainty. Conclusion This research report suggested that cultures role is dependent on several factors and it is an important topic of research for information system. Results show that competitive environment as well as the nature of itself affects the impact that culture values will have over the transfer process. Finally, it can be said that when culture is in agreement with the IS, the consequences may be as Follows: It allows us to know if the implementation of IS will be satisfactorily accepted It lays down the patterns forth usage of information. Thus, it helps identify which information is important, where it may be obtained and above all, to whom it must be supplied It is an important means of communication, both inside and outside the firm and it allows us to assess the effectiveness of IS applied to telecommunications. It creates cohesion among the members of a firm, as it explains the way things are done in a firm It allows the creation of a social control within a firm. For instance, the implementation of IS, and the correct predisposition of corporate members towards such IS, is hardly controlled merely by means of formal measures. Cultural roles are also very important in this respect. It may help increase the satisfaction of all internal collaborators of the firm, for it facilitates environmental adaptation and internal integration, thus reducing the anxiety created by IS

Tuesday, August 20, 2019

Six Sigma Lean Production Systems

Six Sigma Lean Production Systems Nowadays, the development of industrial core intrinsic technologies is more and more important due to the dynamic competition in the global market. Companies have to keep and continuously upgrade their intrinsic technologies in the professional field to gain the sustainable competitive advantage. However, they also have to continuously upgrade their management technologies, and keep sensitive to the latest issues as well as their integration with companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s current system. Otherwise, they still cannot survive in the market even though their intrinsic technologies are advanced. No matter how the management technologies be developed, they must emphasize their contribution to business performance, customer satisfaction and continuous improvement of the products or services. Moreover, the integration of different systems is an important issue today and tomorrow. This research will focus on à ¢Ã¢â€š ¬Ã…“Six Sigmaà ¢Ã¢â€š ¬? and à ¢Ã¢â€š ¬Ã…“Lean Production Systemà ¢Ã¢â€š ¬? to discuss their integration based on the background and thoughts mentioned above. Six Sigma is one of the most popular quality initiatives recently. Lean Production System is the world famous production system developed and practiced by Toyota mobile company for a long time. It based on two concepts: à ¢Ã¢â€š ¬Ã…“Just-In-Timeà ¢Ã¢â€š ¬? and à ¢Ã¢â€š ¬Ã…“Jidohkaà ¢Ã¢â€š ¬?. Both are based on the variation in thinking in order to improve business process, enhance quality, production and competitive position. Besides, the integration of them is viewed as a new trend in the next management wave. Moreover, regarding the industry characteristics, service industry is quite different from manufacturing industry. Even though there are more wastes and improvement opportunities, the application of Six Sigma, Lean Production System or their integration in service industry is quite few neither in literatures nor practice. This research proposes the Lean Six Sigma integration model based on the research gap and the practical need, and then adapt it for service industry. The model is named as à ¢Ã¢â€š ¬Ã…“Lean Six Sigma for Service (LS3)à ¢Ã¢â€š ¬? in this research. It balances the viewpoints of internal and external customers, and gives consideration to the Lean speed as well as Six Sigma high quality. Also, this research tries to contribute to the enhancement of management technologies. 2. LITERATURES REVIEW 2.1. Introduction to Six Sigma Six Sigma is the major focus of many companies for its powerful breakthrough performance demonstrated in GE, Motorola etc. recently. Six Sigma can help companies to reduce cost, increase profits, keep current customers and create new customers. In brief, Six Sigma is a methodology to reduce the variation of every process and their interfaces to achieve a very high quality level. In statistical theory, six sigma is an ideal target value, and expressed as: 6à Ã†â€™. It means when the process or product we observed under a normal distribution, the probability of a specific attribute value shifts from the mean about positive or negative six standard deviation would be 0.002 part per million (ppm). Motorola company found a phenomenon that the process mean would shift around the center point of specifications in a long-term processing, and the shifting range would be about positive or negative 1.5 standard deviations from the center point of specifications. Hence, Motorola company modified the statistical meaning of six sigma. The definition can allow the sample mean shifts from the center of the population, and the observed process or product would out lie the six sigma limits only 3.4 times per million operations under the original specifications. In addition, the sigma performance can also be expressed by à ¢Ã¢â€š ¬Ã…“Defect Per Million Operations (DPMO)à ¢Ã¢â€š ¬? shown as Table 1. Table 1. DPMO and Sigma Performance Yield DPMO Shift from Mean Popular Age 6.68 % 933200  ± 0à Ã†â€™ 30.9 % 690000  ± 1à Ã†â€™ 69.2 % 308000  ± 2à Ã†â€™ 1970s 93.3 % 66800  ± 3à Ã†â€™ 1980s 99.4 % 6210  ± 4à Ã†â€™ Early 1990s 99.98 % 320  ± 5à Ã†â€™ Mid 1990s 99.9997 % 3.4  ± 6à Ã†â€™ 2000s Six Sigma means the world leading quality level. More and more companies understand to use Six Sigma to improve the process quality so as to achieve the business dramatic performance. This is because Six Sigma requires the quantitative measurements and analyses of the core business processes as well as suppliersà ¢Ã¢â€š ¬Ã¢â€ž ¢ involved processes. Originally, Six Sigma methodology is applied to manufacturing industries. However, the applications of Six Sigma are no longer be limited in manufacturing processes today. Keim (2001) demonstrated Six Sigma is very suitable to improve the service performance by two real cases. Paul (2001) pointed that the recent trends in Six Sigma are: emphasis on cycle time reduction, smaller business deployment, and integration with other initiatives. As the Six Sigma market grows, so does the availability of organizations to assist in deployment and integration. This availability of technical expertise allows smaller businesses realistically consider Six Sigma deployment with minimal economic investment. Besides, due to the central concern of Six Sigma is to pursue the customer satisfaction and business performance, we can view Six Sigma a main structure while integrating with other initiatives. As for the integrating initiatives such as Lean Production System, Total Quality Management or Quality Costs etc. depend on the different requirements of each company. 2.2. Introduction to Lean Production System Lean Production System (also called Toyota Production System) is the world famous production system developed and practiced by Toyota mobile company for a long time. It based on two concepts: à ¢Ã¢â€š ¬Ã…“Just-In-Timeà ¢Ã¢â€š ¬? and à ¢Ã¢â€š ¬Ã…“Jidohkaà ¢Ã¢â€š ¬?. This kind of production system is very flexible to the dynamic change of market demands, and Lean Production System is established by many small group improvement activities to eliminate all kinds of wastes in the business. An important literature written by Spear and Bowen (1999) published in Harvard Business Review pointed that, the Toyota Production System and the scientific method that underpins it were not imposed on Toyota à ¢Ã¢â€š ¬Ã¢â‚¬Å" they were not even chosen consciously. The system grew naturally out of the workings of the company over five decades. As a result, it has never been written down, and Toyotaà ¢Ã¢â€š ¬Ã¢â€ž ¢s workers often are not able to articulate it. Thatà ¢Ã¢â€š ¬Ã¢â€ž ¢s why ità ¢Ã¢â€š ¬Ã¢â€ž ¢s so hard for outsiders to grasp. In the article, Spear and Bowen attempted to lay out how Toyotaà ¢Ã¢â€š ¬Ã¢â€ž ¢s system works. They tried to make explicit what is implicit. Finally, they described four principles à ¢Ã¢â€š ¬Ã¢â‚¬Å" three rules of design, which show how Toyota sets up all its operations as experiments, and one rule of improvement, which describes how Toyota teaches the scientific method to workers at every level of the organization. It is these rules à ¢Ã¢â€ š ¬Ã¢â‚¬Å"and not the specific practices and tools that people observe during their plant visits à ¢Ã¢â€š ¬Ã¢â‚¬Å" that in their opinion form the essence of Toyotaà ¢Ã¢â€š ¬Ã¢â€ž ¢s system. Hence the two authors called the rules as the DNA of the Toyota Production System. These rules guided the design, operation, and improvement of every activity, connection, and pathway for every product and service. The rules are as follows: Rule 1: All work shall be highly specified as to content, sequence, timing, and outcome. Rule 2: Every customer-supplier connection must be direct, and there must be an unambiguous yes-or-no way to send requests and receive responses. Rule 3: The pathway for every product and service must be simple and direct. Rule 4: Any improvement must be made in accordance with the scientific method, under the guidance of a teacher, at the lowest possible level in the organization. All the rules require that activities, connections, and flow paths have built-in tests to signal problems automatically. It is the continual response to problems that makes this seemingly rigid system so flexible and adaptable to changing circumstances. 2.3. Four Characteristics of Service Industry Recently, due to the economic and international trading environmental change, the structures of many companies are also changed. The growth of service industries rapidly chases the growth of manufacturing industries. Especially for the current situation in Taiwan, many factories are moving to mainland China. Hence, the needs for service industries to fill in the space of economic activities become very huge. Thatà ¢Ã¢â€š ¬Ã¢â€ž ¢s why service industries play an important role in the economic development recently. This research concludes the four characteristics of service industries based on the literatures written by Kotler (1997), Regan (1963) and Zeithmal, Parasur Berry (1985) as follows: Intangibility: It means that services can be consumed and perceived, but they cannot easy to be objective measured like the manufactured products. Thatà ¢Ã¢â€š ¬Ã¢â€ž ¢s why there is usually a perception gap between the service provider and consumer. Variability: It means that services are delivered by people, so the service quality may change depending on different time, people and consumer perception. That is, the variability of services. Perishability: Unlike the tangible manufactured products, services cannot be inventoried. They are delivered simultaneously while the demands from consumers appear. Once the demands disappear, the services perish. Inseparability: Since the delivery and consumption of services almost be done simultaneously. Hence the interactions between servers and consumers play an important role on the evaluation of service quality. Consumers evaluate the service quality on the moment of consuming the service. That is, the inseparability of services. 3. MODEL CONSTRUCTION This research proposes an integration model of Six Sigma and Lean Production System for service industry called as à ¢Ã¢â€š ¬Ã…“Lean Six Sigma for Service (LS3)à ¢Ã¢â€š ¬?. In practice, the first stage is to à ¢Ã¢â€š ¬Ã…“Leadà ¢Ã¢â€š ¬? the process improvement project by hearing the à ¢Ã¢â€š ¬Ã…“Voice of Customer (VOC)à ¢Ã¢â€š ¬?. The project identification and its scope must be clarified so as to serve the customers more efficiently and effectively by the improvement. The à ¢Ã¢â€š ¬Ã…“Leadà ¢Ã¢â€š ¬? stage provides the project team a well-defined scope of the problem they are faced. Hence the major mission of the à ¢Ã¢â€š ¬Ã…“Studyà ¢Ã¢â€š ¬? stage is to measure the current status or level by quantitative data, and then to analyze how the problem affects the process. By the collection of à ¢Ã¢â€š ¬Ã…“Voice of Process (VOP)à ¢Ã¢â€š ¬?, the project team can try to converge the problem and begin to find out its root causes. Moreover, no matter what the process indicators are, the project team has to well define them first, and to explain the purpose as well as the use of each indicator. Most important of all, the performance indicatorsà ¢Ã¢â€š ¬Ã¢â€ž ¢ definition and their evaluation methods must be agreed and confirmed by the people involved. Ità ¢Ã¢â€š ¬Ã¢â€ž ¢s very important to detail record the performance levels and action results for the further enhancement of service processes. After studying and analyzing the current status of the service process targeted, the third stage is to draw up problem solving countermeasures. The countermeasures must be transformed to the à ¢Ã¢â€š ¬Ã…“Voice of Server (VOS)à ¢Ã¢â€š ¬? so as to à ¢Ã¢â€š ¬Ã…“Smoothà ¢Ã¢â€š ¬? the whole service process. It is hoped to reduce the defects and speed up the service delivery by the verification of performance indicators. Therefore, the project team will propose some education and training plans for the coming countermeasuresà ¢Ã¢â€š ¬Ã¢â€ž ¢ conduction. The project team can measure if the project target achieved or not by the proposed countermeasures so as to continuously monitor and control the better results. At this time, the project team has to à ¢Ã¢â€š ¬Ã…“Sustainà ¢Ã¢â€š ¬? the operating stability of the service process. Therefore, the purpose of this stage is to confirm the result, the effectiveness of the countermeasures and if there is any side effect. Once these things are confirmed feasible, the project team can view the knowledge and experiences as the base of knowledge management and technology accumulation. Finally, the knowledge and experiences must be diffused and deployed throughout the organization so as to be the à ¢Ã¢â€š ¬Ã…“Voice of Business (VOB)à ¢Ã¢â€š ¬?. The LS3 operating model proposed by this research shown as follows: Figure 1. Structure of Implementing LS3 The key points and tools of implementing LS3 are concluded by this research and shown as Table 2. Moreover, the tools of LS3 are also shown as Figure 2. Table 2. Key Points and Tools of Implementing LS3 LS3 Activities Tools Lead Lead the process improvement projects by hearing the voice of customer (VOC) Identify the process improvement project Define the project performance indicators Select the project team members Accomplish the project charter and job assignments Market survey Project charter Annual police deployment Quality function deployment Value stream analysis Study Study and analyze the current status of targeted process to get the voice of process (VOP) Observe the actual process, and measure the baseline Analyze the collected data to understand the present situation Confirm the problem and critical-to-quality Process mapping Measurement system analysis Motion and time study Multi-vari analysis Cause and effect matrix Process capability analysis Time value analysis Smooth Propose the countermeasures, and transform them into the voice of server (VOS) to smooth the service process Draw up the improvement countermeasures Implement the countermeasures to accelerate the service delivery Confirm the results by performance indicators 5S Operation balancing Rapid operation switching Visual management Eliminate, combine, rearrangement, simplify Process reengineering Failure mode and effect analysis Sustain Sustain and control the project results, and spread out the organization to be the Voice of Business (VOB) Standardize the effective countermeasures to sustain the results Continuous control the improvement level Design the job value of employees in the service process Knowledge diffusion and application Control chart Check list Process standardization Error proofing Education and training Figure 2. Tools of Implementing LS3 4. CONCLUSION Due to the limitation of practical resources, the LS3 model demonstration by a real case could not be included in this research. Therefore, this research used the questionnaire survey to verify the theoretical logic and feasibility of LS3 structure. We interviewed several Lean Production and Six Sigma experts and consultants, and we expect to provide a base of verification by their experiences and knowledge. Finally, we conclude the agreements and suggestions of the experts as follows: All the experts and consultants agreed the theoretical structure of the proposed model by this research, and expressed the à ¢Ã¢â€š ¬Ã…“very much agreeà ¢Ã¢â€š ¬? level on the logic, implementing steps and their contents. All the experts and consultants expressed the à ¢Ã¢â€š ¬Ã…“very agreeà ¢Ã¢â€š ¬? level on the proposed model with PDCA management cycle. All the experts and consultants expressed at least the à ¢Ã¢â€š ¬Ã…“agreeà ¢Ã¢â€š ¬? level on the fitness for use of the proposed tools. Some experts considered that the names of some tools originally be applied in manufacturing industry should be changed to be well understood in service industry. In addition, all the experts and consultants considered that the tools mostly applied in manufacturing industry should also be applied to service industry. This is because there are huge demands and expectations of these tools in service industry based on their experiences and observations. Hence they deeply agreed the proposed model by this research contains the tools for reference. All the experts and consultants expressed the à ¢Ã¢â€š ¬Ã…“very agreeà ¢Ã¢â€š ¬? level on the proposed model really integrated the principles of Six Sigma and Lean Production System. Some experts suggested we could emphasize the principles of Lean Production System a little more. All the experts and consultants expressed the à ¢Ã¢â€š ¬Ã…“very agreeà ¢Ã¢â€š ¬? level on the feasibility of applying this model to the service industry. All the experts and consultants expressed the à ¢Ã¢â€š ¬Ã…“very agreeà ¢Ã¢â€š ¬? level on the practical value of this proposed model, and they also expressed that they will refer the structure to demonstrate it if there is any suitable opportunity in the near future. Therefore, we conclude the agreements and suggestions by the experts as follows: all the experts agreed the proposed model by this research on the whole structure, implementing steps and tools planned. They also expressed the practical value and operational feasibility of this model is very high. Moreover, all the experts agreed this model on the fitness for use in the service industry, and they will refer this model to demonstrate it when there is any opportunity in the near future.

Monday, August 19, 2019

Pied Beauty Essay example -- Poetry

The poem "Pied Beauty" begins by praising God for all the colorful and diverse things in nature. The speaker is thankful for everything with dots, circles, different colors, etc. He seems to be fond of nature and "the great outdoors." Many of the images in the poem made me think of camping out, or a picnic. For example, fresh fire-coal, chestnut falls, finches, skies of two colors, cows, etc. But the poem does not only speak of natures’ diversity. It also makes reference to manmade things. For example, man’s trades, tackle, and trim are also varied. The landscape plotted and pieced. The poem goes on to thank God for more things. Everything that is different, everything that is changing, everything that has dots, etc. At the end of the poem, the speaker says, "He fathers-forth whose beauty is past change." I had trouble with this line, because I did not know what the speaker meant by this. But after researching, and asking around, I came to the conclusion that it means that God, who creates change, is unchanging himself. While the beauty of the earth lies in its change, and it’s diversity†¦ the beauty of God is unchanging and timeless. So there is a bit of irony at the end. This poem seems to have no setting. However, it uses a lot of images that made me think of being outdoors, camping, on a picnic, or looking up at the sky. The poem also has a joyful tone. It also has a little religious insight. It is almost li...

Sunday, August 18, 2019

Investigate the Water Potential of Potato Cells Essay -- GCSE Biology

Investigate the Water Potential of Potato Cells Introduction In my investigation, I hope to determine the water potential of potato cells. The plant material I will use in my investigation will be potato chips, which I will cut myself prior to the investigation. I hope to find the concentration of a solution where the chip stays the same mass and length, which will tell me that the water potential inside the cells is the same as the water potential outside the cells. Background Osmosis is defined as the movement of water through a semi-permeable membrane. Semi - permeable membranes are permeable to water but impermeable to certain dissolved substances. In the case of this experiment, the sucrose molecules cannot diffuse through the cell membrane because the sucrose molecules are much bigger than water molecules. The water potential of a solution is a measure how dilute the solution is, and therefore of how readily water will diffuse from this solution, through a semi-permeable membrane, into another solution. Pure distilled water has a water potential of zero: the water potential becomes more negative as more substances are dissolved in it. When two solutions are separated by a semi-permeable membrane, water moves from the side with high water potential to the side with low water potential: If we dissolve substances in water we lower the water potential of the solution:- High water potential Some water potential Low Water Potential Chip grows Chip stays the same Chip shrinks Key Variables o Mass of the chip - I think that the larger the mass of the chip then the bigger the difference in results will be, therefore I think that to make experiment more easy it would be best to u... ...ive balance to measure the mass, and I could have used a burette or pipette for volumes of liquids. I also could have used a sharper knife to cut the lengths of the chips. All of these things would have made my experiment more accurate. I also could have done a few more averages and repeats, to decrease the margin of error in my experiment, making my results more reliable. For further work, I would like to see if in my experiment I could actually get the result in my experiment where chip does not change at all, by putting it in the correct Molarity of sucrose solution. I would do this by putting it in different concentrations, ranging from 0.1M to 0.4M, and see what happened. I would also like to do the original experiment again, but using the improvements I listed above, and see how much of a difference there was in the results with the improvements.

Family and the Polis Essays -- essays papers

Family and the Polis Family and the Polis: Two Very Different Ideals Sophocles wrote a play entitled Antigone. One of the main characters, Creon, is a king who is trying to rule in the best interests of his community. Aristophanes also wrote a play, Lysistrata, where his main character is trying to stop a war within her country, a war between Sparta and Athens. Lysistrata is the only one who succeeds. It is because she focuses on the family issues first. That is what is at the heart of what is best for all of the people of Greece. Antigone is about rights of family and the control of the polis, or the government. Antigone is a strong female character whose two brothers, Eteocles and Polyneices, were killed by each other in a battle for the throne and power of the city. Polyneices’ body was left unburied and no one was allowed to bury it. Antigone wanted to respect her brother so she tried to go and bury him. Creon, the new king, was her uncle and she was engaged to marry his son. Creon told her that her brother’s body must remain above ground because of the dishonor that he brought upon himself when he murdered his own brother in a battle for power and for the blood that he spilled of his own countrymen. He was a traitor. He turned on the city he once ruled and fought and killed the very brother that he shared blood with. By law his body was to remain above ground for the birds and the beasts to pluck apart. Creon commanded: â€Å"I here proclaim to the city that this man/ shall no one honor w ith a grave and none shall mourn†. Polyneices wasn’t going to be given honor when his life didn’t merit any. Creon saw Polyneices as an exile and a destroyer of the city. He came and attacked the very land that was his own and the... ...oney had been spent, too many people had died. To many things had been forgotten about for the mere reason of war The woman wanted their men home and rightly so. The killing needed to stop and the men needed to come home and run the cities and the land once more. She wanted things back the way that they used to be. Her plans were successful. The war was able to stopped and the needless killing ended. The men returned home to their wives and families were reunited. Lysistrata and Creon wanted to help their communities in different ways. Only Lysistrata was triumphant in her plan. She started with her own family and then moved beyond that for all the women and the whole of Greece. Creon was thinking big and acting small. He was focusing on community and the government or the polis first of all and in doing that, he lost what is the most important issue, family.

Saturday, August 17, 2019

What reading you enjoy the most

Question 3 what reading have you enjoyed most in the past year and why? The reading I have enjoyed the most In the past year Is To kill a mocking bird' by Harper Lee The Storrs main theme is about racial discrimination and gender Inequality. It used a child's point of view to tell the story so I can throw myself Into the main character Scout. Thanks to her naivety, the injustice and the hypocrisy of Maycomb folks are enhanced. The most excltlng part of the story Is the tight In the court. Scout's father is a lawyer and he is trying to fight for a black man.Although I expect there will be a courageous character to stand up and correct the bias but it comes out as a bad ending, which prejudice Is Imposed. However I can still sense that the author is trying to tell us what is wrong and what is right If I have to use a word to describe the story, the word would probably be: Amazing. My emotion flows with the story, and every detail is mentioned clearly, Harper's writing is really coheren t as well. I was reminded that â€Å"Your never really understand a person until you consider things from his point of view†¦ til you climb inside of skin and walk around in It. † This is an absolute delight reading and I highly recommend others to read. The reading I have enjoyed the most In the past year Is ‘To kill a mocking bird' by Harper Lee. The storys main theme is about racial discrimination and gender inequality. It used a child's point of view to tell the story so I can throw myselt into the Maycomb folks are enhanced. The most exciting part of the story is the fight in the court. Scouts father is a lawyer and he Is trying to fight for d black man.Although I comes out as a bad ending, which prejudice Is Imposed. However I can sull sense that the author is trying to tell us what is wrong and what is right. If I have to use a word to describe the story, the word would probably be: Amazing. My emotion tlovw with the story, and every detail is mentioned clea rly, Harpers writing is really you consider things from his point of view†¦ untll you climb Inside of skin and walk around in it. † This is an absolute delight reading and I highly recommend others to read.The reading I have enjoyed the most In the pastyear Is ‘To kill a mocking bird' by Harper Lee. The storys main theme is about racial discrimination and gender inequality. It used a child's point otviewto tell the story so I can throw myselt into the court. Scouts father is d lawyer and he Is trying to fight for d black man. Although I 1 Of3 coherent as well. I was reminded that mfour never really understand a person until you consider things from his point of view†¦ Until you climb inside of skin and walk read.The reading I have enjoyed the most in the past year is ‘To kill a mocking bird' inequality. It used a child's point of view to tell the story so I can throw myself into the court. Scout's father is a lawyer and he is trying to fght for a black ma n. Although I comes out as a bad ending, which prejudice is imposed. However I can still sense by Harper Lee. The story's main theme is about racial discrimination and gender Maycomb folks are enhanced. The most exciting part of the story is the fght in the coherent as well. I was reminded that miour never really understand a person until